Digital Banking Infocorp Omnichannel Platform Mobile Banking

Hello, I’m Andrea and I’m going to enter my bank's app. Do you know what i want to find?

User behavior analytics for the use of mobile banking applications in Latin America and the Caribbean

From Mobile First to (almost) Mobile Only. This is how people throughout...

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Marketing Automation Digital Banking Clients Omnichannel Platform

How to ride the trend wave in personal banking

Boosted by the global context and in an increasingly strong way, consumer expectations are based on concepts such as "I want it fast" and "I want it for me”. Financial services...

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Digital Banking Clients Omnichannel Platform Prisma Campaigns

Onboarding digital: new customers and a non-hassle customer journey

In the age of immediacy, consumers are looking for fast, simple, personalized and relevant experiences. In this context, financial services customers are turning to...

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Open Bank Infocorp Innovacion Omnichannel Platform

Houston... we have a Big Tech Problem

The prophecy is being fulfilled, and now it is Google that reacts. Google's CACHE (code-named) project will offer current accounts to its users in association with the most...

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Marketing Automation Digital Banking Clients Omnichannel Platform

Benefits for banking of working with omnichannel platforms

The increasingly demanding requests from consumers together with the technological trends in the last few years are two features that delineate a new scheme in the...

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Infocorp Mobile Banking

Digital channels how to accelerate their adoption?

The Coronavirus pandemic helped to break down resistance to change and those who still did not dare to operate through apps had to do so. We are at a defining turning point, as...

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Digital Banking Clients

Bank digital customer services: challenges and opportunities

There is no longer any doubt that traditional channels (face-to-face or telephone service) are giving way to digital channels based on self-management portals and chats that...

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Open Bank Digital Banking

Where is banking heading with open bank

Within the banking and financial services sector, a business model was imposed that places the customer at the center of the provision of services and products. In the...

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Digital Banking Clients Omnichannel Platform Mobile Banking

Only 9% of Latam banks are very satisfied with mobile channel

Since the beginning of 2020, Covid-19’s pandemic had a large impact on the global economy. The banking sector was primarily affected and it had to alleviate the financial...

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