Clients

José Campa studied psychology, but short after realized that he was passionate about the business world. After being the General Manager for a Latin American technology company,...

Boosted by the global context and in an increasingly strong way, consumer expectations are based on concepts such as "I want it fast" and "I want it for me”. Financial services do...

In the age of immediacy, consumers are looking for fast, simple, personalized and relevant experiences. In this context, financial services customers are turning to omni-digital...

The increasingly demanding requests from consumers together with the technological trends in the last few years are two features that delineate a new scheme in the...

There is no longer any doubt that traditional channels (face-to-face or telephone service) are giving way to digital channels based on self-management portals and chats that seek...

Since the beginning of 2020, Covid-19’s pandemic had a large impact on the global economy. The banking sector was primarily affected and it had to alleviate the financial pressure...

People increasingly demand the possibility of carrying out more transactions through their Banks’ digital channels, however, it is not always easy for these to meet expectations....