Boosted by the global context and in an increasingly strong way, consumer expectations are based on concepts such as "I want it fast" and "I want it for me”. Financial services do...
In the age of immediacy, consumers are looking for fast, simple, personalized and relevant experiences. In this context, financial services customers are turning to omni-digital...
The prophecy is being fulfilled, and now it is Google that reacts. Google's CACHE (code-named) project will offer current accounts to its users in association with the most...
The increasingly demanding requests from consumers together with the technological trends in the last few years are two features that delineate a new scheme in the...
Since the beginning of 2020, Covid-19’s pandemic had a large impact on the global economy. The banking sector was primarily affected and it had to alleviate the financial pressure...